Superior Internet Service
from a Local Company

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Established 1997 – Under New Ownership Since Oct 2017
Simple one-line, easy to understand billing
We know our clients by name, not by their account number

Trusted by

Phenomenal

“Been using Webperception for years. These guys really know what they are doing and invest tremendous time and energy in providing state of the art services and keeping ahead of the technology curve. In addition, if there is a problem, they will jump though any hoops to help. They often go above and beyond what you would expect a business to do. I would highly recommend them.”

-L.R.

Fast Speeds at an Affordable Price

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When choosing among the best high speed Internet providers, there are several other factors that should be taken into consideration besides just the available download speeds. We are a new type of internet company, one that actually cares about it’s customers.

Download or upload at your maximum rates 24/7! Never worry about getting throttled to dial speeds or getting hit with large overage charges again. WebPerception’s internet is unlimited and uncapped. No matter how we deliver internet to your address, we’ll run the connection at its maximum possible speed.
  • No Caps
  • No Throttles, ever
  • No Extra Charges Based on Usage

We offer guaranteed speeds so that you can always rely on the bandwidth to be there when you need it most. Other providers offer “up to” speeds that you sometimes get but during peak hours, this is rarely the case. This causes buffering, lagging, slow downloads and everything else that you do not want to experience. Give us a call to get further information on why guaranteed speeds should be important to you.

We have no hidden or additional charges. That means if you sign up for a $89.95 per month plan with us you actually pay $89.95 every month. No rental, tax or other fees – just simple, easy to read, one line billing.

We proactively monitor six key performance areas on every customer’s customer connection. The data is collected every minute and stored for at least 6 months. Our various systems monitor and actively alert us if there are any issues on the network and more often than not, we are able to resolve those issues before you ever notice anything had happened.

We don’t outsource technical support to foreign based call centers. Our technical support representatives know are customers by name and work alongside our engineers and network monitoring personnel. Everyone here at WebPerception is highly trained and technically savvy so we can help out with even more than just your internet connection. You can count on us picking up the phone 24/7 365 days of the year.

Our headquarters is located in Novato, California near the center of our coverage area. We feel an extra level of responsibility to provide a great product and customer service to every one of our customers. Our coverage area spans across Sonoma, Napa, Marin, San Francisco, Alameda, & Contra Cosa Counties.

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How Our Service Works

1. Tower Access Points            2. Residence or Business

WebPerception is a different type of provider; we do not have cable or fiber on telephone poles or underground. Instead we beam wireless signals from tower sites located all around the bay area. In order to pick up this high-speed wireless signal, WebPerception installs what we call a subscriber unit onto your home or business. This picks up the signal from our tower site and sends it through an ethernet cable to plugs into your router. From there you are on the internet. The result is a very fast, reliable internet connection that doesn’t require all of the infrastructure and costs associated with other provider installations. Also because of this, we can install in the most remote of locations.

Where We Provide Service

WebPerception provides internet service to area shown in the map below. This includes Sonoma County, Marin County, Napa County, Contra Costa County, Alameda County, San Francisco and more. Give us a call today to see if we can provide service to your home or business!

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Keeping you and your family
connected like never before

High speed, low latency internet
for when your business needs it most

Additional Services We Offer

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WebPerception wants to be your one stop shop for all your tech and network related issues. Not only do we provide all the solutions below, but we go one step further by monitoring & maintaining all of the above systems for you in our centralized management platform.

 
 

Enterprise-grade WiFi solutions that will provide full coverage for your home, property, business or event. Poor WiFi is a leading cause for many of the issues you face when using the internet – let us solve that issue for you. Click here to learn more…

 

Enterprise-grade, high-definition camera systems that you can view from an app on your phone, tablet, or computer. These state of the art systems can be installed at your business or your home. They have a full suite of features that comes standard such as motion recording, alerts, work in low light and at night, and much, much more. Click here to learn more…

 

VoIP | Managed Phone Systems We are pleased to announce that we are now offering managed VoIP services for both business and residential! A next-gen system that is equipped with powerful and easy to use management software for your business. Click here to learn more…

 

Smart home/business solutions, such as door entry/access solutions, home automation, IoT device integrations, and much more! Click here to learn more…

 

Reliable, always up, Solar Solutions – Want to extend the WiFi around the property or maybe add some cameras in hard to pull power to locations? Whatever you application may be, we most likely will be able to help you design, order, install and maintain your next Solar setup. We have several setups that run our tower sites and we have helped 100’s of customers with various projects that relied on solid, always up solar solutions. Give us a call today to discuss your needs! Click here to learn more…

Wouldn’t it be nice to have all your tech related services managed by one company that would have insight into every nook and cranny from a bird’s eye view? No more pointing fingers, no more wasted time with tech support companies that pass you from queue to queue; having to explain your issue over and over…. Instead, you will get someone here that is fully educated on your services, is an expert in the field that will be able to understand and resolve your issue effectively and swiftly. Also, just so you know, our monitoring services do more than just monitor your services – they alert us immediately if there is an issue and most of the time, they are able to “self-heal” most issues. This means that the whatever the issue is, it is most like fixed before you even know about it.

This is the future, and we want to be there for you and lead the way when it comes to customer support and satisfaction.

Say Hello to a Better Connection

Find out how WebPerception can provide you with better service today!

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