Blog
Useful, local, from the people who install it
Notes on fixed wireless, WiFi, installation day and what is happening on the network, written by the WebPerception team in Novato.
Streaming on fixed wireless: 4K, several TVs, no data caps
What streaming really asks of a connection, why the main TV should be wired, and how no data caps changes the way a North Bay household watches.
What happens during a WebPerception site survey
A step by step look at how we get from your address to a clear yes or no, and why nothing is promised until the site survey is done.
Rain, wind, and your antenna: what winter does to the connection
What rain, wind, and moving trees do to a fixed wireless antenna in Marin, Sonoma, and Napa, what they do not do, and when it is time to call.
What fixed wireless is, and why hillside homes can get it
How a rooftop antenna and a clear line of sight to a tower site bring internet to hillside and rural Marin and Sonoma addresses that wired providers pass over.
Looking for help instead?
The six guides behind the support desk, kept short on purpose.
Have a question we have not answered?
Call or email and a person in Novato will answer during office hours, Monday through Friday, 9 AM to 5 PM Pacific. Phone support and network monitoring are available 24/7/365.