Blog
Useful, local, from the people who install it
Notes on fixed wireless, WiFi, installation day and what is happening on the network, written by the WebPerception team in Novato.
WiFi extender or access point? What fixes the far bedroom
An extender only repeats a weak signal, so here is how to tell when a wired access point in the far room, ADU, or shop is the real fix.
Rain, wind, and your antenna: what winter does to the connection
What rain, wind, and moving trees do to a fixed wireless antenna in Marin, Sonoma, and Napa, what they do not do, and when it is time to call.
Is it your WiFi or your internet? The two-minute test
One wired speed test and one WiFi test tell you which system is slow, where the fix lives, and when it is time to call the local team in Novato.
Looking for help instead?
The six guides behind the support desk, kept short on purpose.
Have a question we have not answered?
Call or email and a person in Novato will answer during office hours, Monday through Friday, 9 AM to 5 PM Pacific. Phone support and network monitoring are available 24/7/365.